RETURNS POLICY

 MONEY BACK GUARANTEE

  WE HAVE COMPLETE FAITH IN THE GARMENTS WE SUPPLY AND SELL. THEY ARE ALL CAREFULLY INSPECTED ON ARRIVAL TO OUR STORE AND ONCE AGAIN BEFORE BEING SENT TO YOU. BUT.. WE ARE ONLY HUMAN. ON THE ODD OCCASION DURING BUSY PERIODS WE MAY LET SOMETHING SLIP BY THAT IS NOT UP TO OUR HIGH STANDAND. IF SO PLEASE DO NOT HESITSTE TO CONTACT US AS OUR CUSTOMER RELATIONSHIPS AND SERVICE IS OUR NUMBER ONE PRIORITY.

 IF YOU ARE NOT 100% HAPPY WITH YOUR PURCHACE. WE WILL GLADLY REFUND YOUR MONEY IN ACCORDANCE WITH THE CONDITIONS BELOW.

NEW OR SALE ITEMS

 WE WILL ACCEPT RETURNS AS LONG AS THE CONDITION OF THE ITEM IS AS NEW, THE SWING TAGS ARE STILL ATTACHED AND WITHIN 14 DAYS OF PURCHASE.

WE DO NOT ACCEPT RETURNS IF THERE ARE SIGNS OF WEAR, MAKE UP, SMOKE OR SOILING.

IF THE ITEM IS BEING RETURNED DUE TO IT BEING UNFITTING; WE WILL REPLACE IT WITH THE SAME STYLE IN THE NEW REQUESTED SIZE IF AVAILABLE.

IF THE ITEM IS BEING RETURENED DUE TO IT NOT BEING WHAT YOU PERCEIVED, EG. STYLE, PATTERN, COLOUR OR FABRIC: WE WILL GIVE YOU A STORE CREDIT NOTE TO THE VALUE OF THE ITEM PURCHASED. IF YOU CANNOT FIND ANYTHING YOU LIKE WITHIN REASONABLE TIME WE WILL REFUND YOU YOUR MONEY.

UNDER ALL CIRCUMSTANSES WE MUST BE CONTACTED ABOUT THE RETURN PRIOR TO DISPATCH. IF IT IS IN AGREEMENT THAT THE ITEM CAN BE RETURNED, PUT IT INTO A TRACKED MAILING BAG AND GIVE US THE TRACKING NUMBER. IF WE DO NOT RECIEVE A TRACKING NUMBER AND THE ITEM IS LOST WE WILL NOT BE RESPONSIBLE AND NO STORE CREDIT OR REFUND WILL BE ISSUED.

WE WILL RESEND REPLACEMENT ITEMS FREE OF POST COSTS ONCE ONLY.

PLEASE ENSURE YOUR ITEMS ARE SENT BACK NEATLY AND IN NEW CONDITION. IF WE RECEIVE THEM IN ANY LESSER STATE WE WILL NOT ACCEPT THEM.

CLEARANCE ITEMS

SOME ITEMS MAY BE HEAVILY DISCOUNTED AT THE END OF A SEASON TO MAKE ROOM FOR NEW INCOMING STOCK. WE DO NOT EXCHANGE OR REFUND THESE ITEMS SO PLEASE CHOOSE CAREFULLY. WE WILL GLADLY TALK TO ABOUT THESE ITEMS PRIOR TO PURCHASE IF YOU WISH.